Mobile App For Salon
Having a Mobile App For Salon helps customers book their schedule and appointments without visiting your Salon and waiting for their time. The mobile app also provides features like discount coupons, memberships, rewards, feedback, easy reminders etc to keep your customer returning again & again. Salon’s can have both Web app & Mobile app for their business.
How does Salon App Works?
We can have both a cloud based web app and a mobile app for any saloon. You can have a custom made solution or use a pre-existing solution available in the market. Here are few modules a basic Salon app should have:
- Admin Web based Backend
- Staff Mobile App
- Customer Mobile App
Admin Web based Backend
- A web based app which can be accessed anywhere with the internet and a laptop/iPad.
- Dashboard to show total appointments, customers, sales, staff & revenue
- Reports to view sales based on customer, staff, day, week, month & year
- Communication message settings
- Calendar dashboard to get a quick glance of appointments of the day, week or month
- Appointment Slots, Staff working hours, Salon working hours can be managed
- Option to filter/search appointments based on day, week, service, staff or customer
- Option to create list of service, set price, availability and more
- Option to create promotions, discounts, membership groups etc.
- Can we service ratings & reviews
Staff Mobile App
- Staff can Accept/decline the appointments.
- Staff can block their working hours/slots
- Can view customer details & their appointment details
- View all cancelled, missed and completed appointments
- Can book appointments on behalf of customers
- Can generate reports based on customer, day, week & month
Customer Mobile App
- Can search salons and view list of services
- Can book appointments by choosing slot, service & staffs
- Can cancel appointments, or rebook appointments
- Customer can leave ratings & reviews for the service completed
- Customers sign up/sign in using Facebook, Google or use custom email.
- Customers can refer friends and earn rewards or apply discounts while checking out.
Let us quickly go through few mobile app features on how its going to benefit the customers
1. Mobile apps helps to schedule and book appointments online
Maintaining regular call details for salon appointments is not an easy task. The entire process requires a person to take calls, schedule appointments, and allocate professionals. This takes a lot of time. Mobile apps can get rid of all those customer calls. The mobile app for the salon allows customers to schedule the appointment and avoid waiting for a long time in a queue. So to free your employee from customer calls, avoid human errors and to automate the booking process, add a mobile app to your salon and make a difference in your business.
2. Give special offers and discounts to your customers with Mobile app
Mobile apps can show all existing and new services of your salon business. So when a user opens your app, they should be able to see and select the services that are right for them. Customers can easily view details and book from the mobile app. Now customers no need to call you and ask about the price and features of each package that you offer. You just focus on offering the best service to your customers and the mobile app will take care of the rest. With offers and discounts you can easily retain your loyal customers and pull in new customers through Referral bonus, discounts on first appointment etc.
3. Mobile app help to track and analyse customer behaviour
The mobile App helps to track customer behaviour like searched services, calls, booking, etc. You can analyse what they search for, which product or services they want, and everything you have in the entire data. Also, you can analyse customer behaviour with ratings and reviews which helps to increase your business service.
4. Mobile apps allows easy customer management & online payments
Bookkeeping is a difficult chore and with mobile apps you can completely avoid it. A mobile app can help manage customer data like booking details, payment details, purchasing history etc. You can see all these details stored in your dashboard. Nowadays, people are not interested in carrying cash and cards, instead, they go with cashless payment. The mobile apps help to pay online by just clicking the desired service with simple login and selecting the bank to pay.
5. Mobile app helps to remind your brand
At last! No need to search for customers and promote your services. Mobile apps help to promote your brand and services. Customers regularly remain about your services with installed apps on their mobiles. They use mobile apps anywhere and anytime they want. With the push notifications feature, you can send discounts and offers on your customer’s mobile screen. For this reason, customers get highly engaged on your app. Another important reason is to remind your business using social media which brings the right customer to your business.
Mobile apps for salon businesses vary based on the requirement of the salon. While you are designing a mobile app for your salon business you should consider what all is important for the Salon, for the staff and for the customers. Build features that bring in more customers and keep your customer engaged and increase sales. Moreover, as a salon owner you need a dashboard to oversee the complete operation of business.
Increase your Business Income with Authorselvi
With the above discussion, you would have understood how mobile apps are the turing as a future of the salon business. Are you looking for a React Native app development company to build a mobile app for your salon business? Then you are at the right place. Authorselvi is a one of the leading mobile app development companies that build high quality mobile apps with intuitive, user-friendly, and advanced features. We have experience in building mobile apps for Salon and we can share our experience and build the best app for your salon. Our React Native programmers build native like mobile apps for both iOS and Android on single code thus helping you with reduced cost, time and hassle free maintenance. We build the best salon appointment booking app at a reasonable cost. Reach us at info@authorselvi.com to get more insights and to get a mobile app built.
